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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John McCormick

August 13, 2025

5  out of  5
rating by John McCormick
"Jessenia was awesome; one of the many reasons I'm happy to give John Merrill State Farm my business."
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Ashlee Odell

July 23, 2025

5  out of  5
rating by Ashlee Odell
"Switching insurance providers can be stressful, but working with Elexy made the process smooth, simple, and even enjoyable. From the start, she was incredibly pleasant, talkative, and easy to connect with. Her upbeat attitude and genuine care made us feel like more than just customers. Elexy was also extremely informative. She walked us through every part of our new State Farm policy, answered all of our questions, and explained everything in clear, easy-to-understand terms. Her knowledge and patience really stood out and made the entire experience seamless. Not only did she guide us through the switch effortlessly, but she also helped us save money in the process—without sacrificing the coverage we needed. She took the time to tailor the policy to our specific situation, which we truly appreciated. Our experience with Elexy was nothing short of excellent. Her professionalism, friendly personality, and dedication made all the difference. We’re so glad we made the switch to State Farm and had Elexy guiding us every step of the way."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Larry Gregory

July 23, 2025

5  out of  5
rating by Larry Gregory
"Jessy, was very helpful & took care of my issue very quickly, great service & very friendly."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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ANGELA GARCIA

July 21, 2025

5  out of  5
rating by ANGELA GARCIA
"I CALLED TO SCHEDULE MY APPT TO GO OVER MY POLICY AND JESSY WAS SUPER NICE AND HELPFUL ALL THE LADIES THERE ARE I HAVEN’T HAD AN ISSUE I BEEN WITH THEM FOR YEARS GREAT CUSTOMER SERVICE !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Medina Family

July 21, 2025

5  out of  5
rating by Medina Family
"Wonderfully smooth experience over the phone!! Very detailed and clear!! Highly recommend this location and please ask for MONIQUE!! Nicest woman I’ve ever dealt with over the phone and very professional!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Juanita Zavala

July 18, 2025

5  out of  5
rating by Juanita Zavala
"Great customer service! Jessy was very helpful and patient, helping me with drive safe and save app."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Samantha Arellano

July 17, 2025

5  out of  5
rating by Samantha Arellano
"Jessy is always the best!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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William Carlton

June 26, 2025

5  out of  5
rating by William Carlton
"Jessinia was great! She helped us navigate the State Farm app - not an easy feat. She took very good care of us, and actually was proactive such that it would be a while before we have to deal with this again. Big thumbs up!👍"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Monica Socia

June 16, 2025

5  out of  5
rating by Monica Socia
"Jessenia was a great help and was very helpful and polite she is a great team leader ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Whitney Diane

June 16, 2025

5  out of  5
rating by Whitney Diane
"Jessenia did a really great job helping me and answering all of my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joe D

June 2, 2025

5  out of  5
rating by Joe D
"Elexy: A True Insurance Advocate - Highly Recommended! Navigating the world of insurance can be a daunting task, but with Elexy by my side, the entire process was surprisingly smooth and stress-free. From start to finish, Elexy provided invaluable support, patiently guiding me through the complexities of policies and helping me understand the best options for my specific needs. What truly sets Elexy apart is her genuine care and dedication to her clients. She didn't just sell me a policy; she took the time to understand my situation and explain the coverage in clear, concise terms. I never felt pressured or rushed, and she was always available to answer my questions and address any concerns I had along the way. Thxs (Elexy) for helping me out"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Elizabeth Herod

May 29, 2025

5  out of  5
rating by Elizabeth Herod
"It is so easy to call and make a payment on the automated line. The staff is courteous and efficient, making the transaction go quickly and hassle free! Thank you State Farm for hiring great staff!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joan Crews

May 28, 2025

5  out of  5
rating by Joan Crews
"Jessenia did a great job of handling my call."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jaime Perez

May 22, 2025

5  out of  5
rating by Jaime Perez
"Gracias a Elexy por un servicio excelente , su capacidad y voluntad para resolver mi situacion de una manera eficaz y rapida."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Megan Carter

May 22, 2025

5  out of  5
rating by Megan Carter
"Elexy did a excellent job on helping me save on auto insurance today. I was very pleased and thank you again Elexy!! 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Irvin Castillo

May 21, 2025

5  out of  5
rating by Irvin Castillo
"John merril state farm always makes it easy for me every time i call thanks again Jessy your awesome"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Demetrius Jett

May 16, 2025

5  out of  5
rating by Demetrius Jett
"I spoke with Ms jessenia this morning two make my payments this morning Friday 05/16/25 I would like to give her a 5 star on helping me very quickly think you again Ms jessenia"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jessie Oneal

May 15, 2025

5  out of  5
rating by Jessie Oneal
"Jessenia was very helpful 👌🏾 and very kind. I really appreciate her help. Great service!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michael Mize

May 15, 2025

5  out of  5
rating by Michael Mize
"I’ve been working with Elexy for the past few weeks on bundling auto with a new construction home insurance policy. She was excellent to work with! It’s nice to be able to shoot a message over to an agent and get things figured out while still doing my day to day tasks. I was treated very well and impressed with the rates and service. Thank you Elexy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Criste Lozano

May 13, 2025

5  out of  5
rating by Criste Lozano
"I always enjoy service at this location, and even more when I’m able to txt an agent and I don’t have to call or go to the building. My agent Elexy is awesome!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Martin Carreño

May 12, 2025

5  out of  5
rating by Martin Carreño
"Thanks to Elexy, she helped me submit an application allowing me to gain $250 from each hospital visit! I didn’t even know that was possible. Keep up the great work!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stephen Ajibola

May 8, 2025

5  out of  5
rating by Stephen Ajibola
"Wonderful experience in helping me get the best insurance with the help of one of their best agents Elexy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mike Oefinger

May 7, 2025

5  out of  5
rating by Mike Oefinger
"My wife and I have been a client of John Merrill State Farm Insurance for close to 30 years. Recently dealt with Monique, very professional and customer friendly. She is a prime example of the "Team" commitment you will experience with the entire agency."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jeff Bonneville

May 1, 2025

5  out of  5
rating by Jeff Bonneville
"I spoke with Jessenia and she was very helpfull ty"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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brianna levi

May 1, 2025

5  out of  5
rating by brianna levi
"Jessenia was very polite and helpful with all my questions!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"