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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Esme Flores

Esme Flores

November 7, 2024

5  out of  5
rating by Esme Flores
"Highly recommend this office! Staff was very welcoming and super professional. Angelica provided me with a quote and was very helpful at explaining all the coverages to me."
We responded:
"Thank you, Esme, for the wonderful review! We're so glad to hear that you had a positive experience with our team, and we're especially happy that Angelica could assist you with your quote and coverage options. We always strive to make sure our customers feel informed and supported, and we appreciate you taking the time to share your feedback. If you ever need anything else, don't hesitate to reach out! – John"
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Cassandra Wright

November 6, 2024

5  out of  5
rating by Cassandra Wright
"Shoutout to Jessica for helping me and answering any questions that I have! I highly recommend them :)"
We responded:
"Hi Cassandra, thanks for the review! We’re thrilled to hear Jessica was able to answer your insurance questions efficiently. Don’t hesitate to reach out if there’s anything else we can do for you. We appreciate your support! "
Profile photo of OLIMPIA MORALES RAMIREZ

OLIMPIA MORALES RAMIREZ

November 6, 2024

5  out of  5
rating by OLIMPIA MORALES RAMIREZ
"Alicia at John Merrill’s State Farm office is so wonderful . She listening carefully to your needs and helps you get what you request. Always with a beautiful smile, that makes you feel welcomed."
We responded:
"Thanks for sharing such kind words, Olimpia! We’re happy to hear Alicia provided excellent customer service. We look forward to the next time you stop by the office! "
Profile photo of Walter Spigner

Walter Spigner

October 18, 2024

5  out of  5
rating by Walter Spigner
"State Farm Rep, Ms Skylar at the John Merill Ofc in Tyler, TX provided me with outstanding & professional service, and will definitely be the POC I will ask for by name future insurance assistance."
We responded:
"Thank you, Walter, for the fantastic review! We’re delighted to hear that Skylar provided you with outstanding service. It’s wonderful to know you’ll be asking for her by name for future assistance. We’ll be sure to pass along your kind words! – John "
Profile photo of Brian Reynolds

Brian Reynolds

October 17, 2024

5  out of  5
rating by Brian Reynolds
"Victoria Lozano was very helpful and amazing!"
We responded:
"Thank you, Brian! We're thrilled to hear that Victoria was able to provide amazing service. We’re more than happy to help and appreciate your kind words! – John "
Profile photo of Shenika Tucker

Shenika Tucker

October 14, 2024

5  out of  5
rating by Shenika Tucker
"Jessenia is ALWAYS very kind and sweet . I greatly appreciate her as she’s so very helpful ."
We responded:
"Thank you so much for your kind words, Shenika! We’re thrilled to hear that Jessenia has been so helpful and that you appreciate her kindness. We’re lucky to have her on our team, and your feedback means a lot to us. If you ever need anything, don’t hesitate to reach out—we’re here to help! – John "
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Arnulfo Moreno

October 11, 2024

5  out of  5
rating by Arnulfo Moreno
"Buen servicio en state farm la agente neida martines muy amable"
We responded:
"¡Gracias por tus amables palabras! Nos alegra saber que Neida Martínez te brindó un excelente servicio. Nuestro objetivo es ofrecer la mejor atención posible, y tu reconocimiento significa mucho para nosotros. Si necesitas más ayuda en el futuro, no dudes en contactarnos. - John"
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moises martinez

October 4, 2024

5  out of  5
rating by moises martinez
"Angelica,gracias"
We responded:
"Gracias, y esperamos poder ayudarte nuevamente. – John"
Profile photo of Alma Diaz

Alma Diaz

September 23, 2024

5  out of  5
rating by Alma Diaz
"Muchas gracias por la ayuda an Angelica Zavala es muy profesional y amable me explicó muy bien las preguntas que tenía."
We responded:
"Gracias, Alma, por su comentario amable. Nos apreciamos su confianza y apoyo, y ¡somos disponibles para todas sus preguntas siempre! - John"
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juan santaolaya

August 22, 2024

5  out of  5
rating by juan santaolaya
"Muchas gracias por el servicio y amabilidad estoy contento y agradecido"
We responded:
"Gracias, Juan, por su comentario amable. Nos apreciamos su confianza y apoyo, y ¡somos disponibles para todas sus preguntas siempre!"
Profile photo of ANDY UGUNNA

ANDY UGUNNA

August 22, 2024

5  out of  5
rating by ANDY UGUNNA
"Skylar was very good with the service and I definitely recommend working with them. 100%"
We responded:
"Thank you, Andy, for sharing your five-star feedback! We appreciate you taking the time to highlight Skylar’s customer care and to recommend our service. If you have any other questions or concerns about your coverage, we are happy to assist. "
Profile photo of Jose Jacobo

Jose Jacobo

August 20, 2024

5  out of  5
rating by Jose Jacobo
"Excelente"
We responded:
"Thank you for the 5 star review Jose. We appreciate you and are honored to serve you and your family. John"
Profile photo of Jose Luis Perez

Jose Luis Perez

August 16, 2024

5  out of  5
rating by Jose Luis Perez
"Excelente servicio les recomiendo ablar con Angelica"
We responded:
"Gracias por la reseña de cinco estrellas, José. Estamos encantados de que haya tenido una gran experiencia con Angélica y nuestro equipo de State Farm. ¡No dude en llamar o visitar nuestra oficina en cualquier momento! – John "
Profile photo of Donnell James

Donnell James

August 12, 2024

5  out of  5
rating by Donnell James
"Victoria is great at what she does made me feel like family."
We responded:
"Thank you for your kind words, Donnell! We're delighted to hear that Victoria made you feel like family. It's important to us that our customers feel welcomed and supported. We're glad Victoria was able to provide that experience for you. If you need further assistance or have more questions, Victoria and the rest of our team are happy to help. Thanks for being a part of our community! – John "
Profile photo of Lisa Ramos

Lisa Ramos

July 5, 2024

5  out of  5
rating by Lisa Ramos
"I had the best experience getting a quick auto quote with Monique! She got me the rate I needed in my budget. Do recommend this agency for anyone needing an easy process!"
We responded:
"Thank you for sharing your experience, Lisa! We're thrilled you had a great experience setting up your auto plan with Monique. We aim to provide a simple and effective process for all our customers, and it's wonderful to know that Monique delivered just that. We appreciate your recommendation and look forward to continuing to serve you and anyone else who needs our services. Thank you for choosing our State Farm team! – John "
Profile photo of Sharon Hearn

Sharon Hearn

June 25, 2024

5  out of  5
rating by Sharon Hearn
"100% happy happy happy with Victoria, beautiful smile is contagious"
We responded:
"Thank you, Sharon, for such a wonderful review! We are so glad you had a positive experience with Victoria, and she provided you with our usual friendly and kind service. Please do not hesitate to reach out again whenever you need help with your insurance needs."
Profile photo of Billy Mason

Billy Mason

June 18, 2024

5  out of  5
rating by Billy Mason
"Jessica at the front desk was so helpful"
We responded:
"Thank you for your kind words, Billy! We're delighted to hear that Jessica was so helpful during your visit. It's always our goal to provide friendly and efficient service. We'll be sure to pass your compliments along to Jessica. Thank you for choosing us, and we look forward to assisting you again in the future! – John "
Profile photo of Mikey Wiseman

Mikey Wiseman

June 11, 2024

5  out of  5
rating by Mikey Wiseman
"Came in for a surety on a bond title, they had it all taken care of in less than an hour, giving me plenty of time to go get the vehicle registered. Victoria was an immense help with this process, ensuring all the is were dotted and it's crossed. She also gave my daughter a soda and made her feel very welcome too. It was like walking in a stranger and leaving as part of a family. Great customer service!"
We responded:
"Thanks for the wonderful review Mikey. We really appreciate knowing when we are doing a great job. We strive to make our customers happy and you feeling like part of the family would say we achieved this goal. We hope to one day provide great customer service to your daughter in addition to offering her a soft drink. Have a blessed weekend. John"
Profile photo of Martha Sanchez

Martha Sanchez

June 11, 2024

5  out of  5
rating by Martha Sanchez
"Great"
We responded:
"Thank you for your feedback, Martha! We're glad we could help. If you need anything else, feel free to reach out. Thanks for choosing us! – John "
Profile photo of Miguel Santibanez

Miguel Santibanez

June 6, 2024

5  out of  5
rating by Miguel Santibanez
"Victoria did a great job. I was in and out with everything I needed!"
We responded:
"Thank you for your feedback, Miguel! We're glad to hear that Victoria provided efficient and effective service, getting you everything you needed quickly. We appreciate your support and look forward to serving you again! – John "
Profile photo of Natalie Cumplido

Natalie Cumplido

May 23, 2024

5  out of  5
rating by Natalie Cumplido
"I just want to say how helpful Mrs. Lorry Delgado was when I called to get a quote about some auto insurance. She was very helpful, knowledgeable and informative and I would recommend her to others."
We responded:
"Thank you, Natalie, for sharing your five-star experience! Our team strives to provide helpful, knowledgeable, and compassionate assistance to all our Good Neighbors, and we are so glad to know Lorry provided exactly that. Please feel free to reach out again whenever you need additional help with your coverage. "
Profile photo of Daniel Mondragon (Dragon)

Daniel Mondragon (Dragon)

May 21, 2024

5  out of  5
rating by Daniel Mondragon (Dragon)
"My experience was very good, Victoria Lorenzo and Angelica were very nice people and treated me very well!! Also they were very quick and made sure I got everything I needed for today."
We responded:
"Thank you, Daniel, for your kind words! We're thrilled to hear that Victoria and Angelica provided you with excellent service and could assist you with your insurance needs. Your positive feedback means a lot to us. If you need any further assistance, please don't hesitate to reach out. We're here to help! – John"
Profile photo of Marsha McCoy

Marsha McCoy

May 20, 2024

5  out of  5
rating by Marsha McCoy
"Victoria and Jessica were extremely helpful, friendly and made my change easy."
We responded:
"Thank you, Marsha, for your kind words! We're delighted that Victoria and Jessica provided excellent service and made your change simple. Your positive feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out. We're here to help! – John "
Profile photo of Yahuah’s Kingdom

Yahuah’s Kingdom

May 8, 2024

5  out of  5
rating by Yahuah’s Kingdom
"Angelica is a very knowledgeable agent. I would highly recommend you visit her when you go to this particular agency."
We responded:
"Thank you for your feedback! We're thrilled to hear that Angelica impressed you with her knowledge. We appreciate your high recommendation and are glad she could provide you with excellent service. Thank you for choosing our State Farm team, and we look forward to continuing to serve you! – John "
Profile photo of Sandy Choice

Sandy Choice

April 30, 2024

5  out of  5
rating by Sandy Choice
"Skylar did so well she help us out alot"
We responded:
"It's great to hear that Skylar provided you with excellent assistance at our John Merrill State Farm Agent office! If you need further help or have any questions, feel free to reach out. - John"